Customer Engagement Specialist

About the internship Selected intern's day-to-day responsibilities include: 1. Be the go-to helper: Assist customers with all their pet-related queries whether it's about choosing the perfect furry friend or finding the best pet products 2. Master the matchmaking: Help customers find pets that suit their lifestyle, from adorable pups to curious kittens (and everything in between) 3. Problem solver extraordinaire: Respond to customer inquiries via phone, email, or chat, always with a positive attitude and helpful solutions 4. Stay organized: Track customer feedback and interactions to help us improve every day 5. Team player mode: Collaborate with other teams to ensure smooth and happy customer experiences Ready to Start Your Journey with Us? If you're passionate about helping people and love pets, this is your calling! Join Mr n Mrs Pet as an intern and start your career on the right paw. Apply now, and let's make pet parenting a delightful experience together! Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 23rd Jan'25 and 27th Feb'25 3. are available for duration of 3 months 4. are from or open to relocate to Jaipur 5. have relevant skills and interests About the internship 7 We are a leading community in providing healthy pets from responsible breeders and quality services. We aim to simplify the lives of all the communities that collaborate with us through our curated marketplace, bringing the top responsible breeders and pet-loving families under one roof. Mr. n Mrs. Pet (MMP) is an angel-backed startup, which is also being backed and incubated by the Government of Rajasthan. Mr. n Mrs. Pet is organizing and shaping ethical pet sourcing and parenting in India. India suffers from unethical breeding in puppy mills, a disorganized pet adoption process with insecure payments, unethical re-sale of pets on listing platforms, uninformed pet parents, and inexperienced service providers. MMP is India's first pet-sensitive end-to-end platform that educates a potential pet parent and aggregates all essential services from sourcing to caring for pets. We now work from the recently inaugurated Bhamashah Technohub, the buzzword in the startup circle.