Cloud engineer

Job description Job Title: Cloud Engineer (Fresher/Intern) Location: NIBM Pune, India Job Type: Full-Time Internship for 3 Months Work Type: Fully Onsite Opportunity: 3 Months internship to Full-time permanent Compensation: As per market standards Work setup: 5 Days onsite Mon- Fri (Day Shift) Experience: Freshers or College grads can apply Technology: Azure, M365 Company Description: At AlifCloud IT Consulting Pvt. Ltd. we are dedicated to delivering exceptional white-labeled services to enhance organizational security and efficiency. We support Managed Service Providers (MSPs) with our white-labeled offerings, providing valuable pre-sales assistance, top-notch engineers, 24/7 support, and comprehensive managed services. Our mission is to empower IT partners by modernizing their technical teams and ensuring round-the-clock availability through agile and responsive engineering support. Job Description: We are looking for a motivated and enthusiastic Azure Cloud Support Engineer to join our team. As a fresher or intern, you will be responsible for providing technical support and assistance to our clients using Microsoft Azure cloud services. This is an excellent opportunity to gain hands-on experience with cloud technologies and develop your skills in a dynamic and supportive environment. Responsibilities: • Technical Support: Respond to technical queries and issues related to the Azure platform. • Troubleshooting: Diagnose and resolve Azure-related issues, including system outages or performance problems. • Client Interaction: Work closely with clients to understand their cloud computing needs and recommend suitable Azure solutions. • Monitoring: Monitor system performance and ensure all elements of the Azure platform are functioning as expected. • Documentation: Document technical issues and solutions in the support ticket system for future reference. • Collaboration: Work with the Azure development team to report bugs and suggest improvements. • Learning and Development: Stay up-to-date with the latest Azure products and features and participate in training sessions. Requirements: • Education: Bachelor's degree in Computer Science, Information Technology, or a related field. • Knowledge: Basic understanding of cloud computing concepts and Microsoft Azure services. • Skills: Strong problem-solving skills, excellent communication skills, and the ability to work well in a team. • Attitude: Eagerness to learn, proactive approach, and a customer-focused mindset. • Preferred Qualifications: • Certifications: Any relevant Azure certifications (e.g., Microsoft Certified: Azure Fundamentals) are a plus. • Experience: Previous internship or project experience with cloud technologies is advantageous but not required. Benefits • What We Offer: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A collaborative and supportive work environment. • Exposure to cutting-edge cloud technologies and projects.