Client Servicing

About the internship Responsibilities Client Support: Assist in responding to client inquiries via email, chat, or phone and provide accurate information about products and services. Documentation: Help maintain client records, update databases, and ensure all client-related documentation is accurate and up-to-date. Coordination: Work with cross-functional teams to address client needs, ensuring timely resolution of issues. Onboarding Assistance: Support the client onboarding process by coordinating documentation and communication. Feedback Collection: Gather feedback from clients to help improve service delivery and customer satisfaction. Market Research: Conduct research to understand client preferences, industry trends, and competitive landscape. Reporting: Assist in preparing client service reports and tracking key metrics. Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 14th Jan'25 and 18th Feb'25 3. are available for duration of 3 months 4. are from or open to relocate to Gurgaon and neighboring cities 5. have relevant skills and interests * Women wanting to start/restart their career can also apply. Backbenchers: Established in 2014, we have delivered more than one million products. We have customized products for more than 1000 corporates, educational institutions & MSMEs. Our factory houses more than 100 skilled men & women that work tirelessly to ensure customer satisfaction. Traditional crafting methods are employed to create durable goods that are of superior quality and built to last.