Client Servicing

About the internship Selected intern's day-to-day responsibilities include: 1. Serve as the primary point of contact for assigned clients, building and maintaining strong relationships 2. Develop a deep understanding of the client's business goals, target audience, and content requirements 3. Collaborate with clients to identify their needs, formulate strategies, and propose solutions that align with their objectives 4. Coordinate with cross-functional teams, including creative, production, and digital marketing teams, to execute projects effectively 5. Provide clients with regular updates and progress reports, ensuring transparency and proactive communication 6. Monitor project timelines and budgets, ensuring timely delivery and adherence to agreed-upon scope 7. Anticipate and address client concerns or issues promptly, providing proactive solutions and exceptional service 8. Identify account growth and up-selling opportunities, working closely with the business development team 9. Conduct regular business reviews with clients to evaluate performance, identify areas for improvement, and explore new opportunities 10. Stay up to date with industry trends, emerging technologies, and competitive landscape to provide strategic insights and recommendations to clients 11. Handle contract negotiations, renewals, and amendments in collaboration with the legal and finance departments 12. Candidates from NIFT and Pearl will be highly preferred Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 7th Nov'24 and 12th Dec'24 3. are available for duration of 3 months 4. have relevant skills and interests * Women wanting to start/restart their career can also apply. ODN builds innovative content solutions for the world of e-commerce. Our 'all-in-one' content creation expertise is used by hundreds of websites and brands around the world to build millions of pro-quality articles content every month. We started at the beginning of 2016 by managing shoots, cataloging, and marketing graphics of the designer-wear portal 'Exclusively.com'. It was the first time by a content company in India to weave a whole published content activity in one line of communication. In 2017, we served over 100 clients and till now we have delivered over 1 million catalogs and over 0.5 million edited images. We are one of the very few Myntra.com (biggest name in fashion e-commerce in India) approved studios in the country today. Besides, our key clients include names like Flipkart, TataCliq, Fossil, Pantaloons, Next, Lacoste, Satyapaul, and many more.