Airport Ground Handling Staff

Airport ground staff work in a variety of roles, including passenger services, ticketing, and baggage handling. Their responsibilities include ensuring passenger safety and comfort, and helping to make sure flights depart on time. Responsibilities Greeting passengers and answering questions Checking in baggage Selling tickets Making reservations Stocking aircraft with refreshments Cleaning aircraft after flights Helping passengers with disabilities or small children Providing information to passengers Assisting with aircraft boarding and disembarkation Working conditions Working in shifts, including early mornings, evenings, and overnight Working in a variety of departments, such as passenger service, catering, and ramp service Skills communication, problem-solving, customer service, teamwork, and practical skills related to airport operations and safety protocols.