Training Associate

Full job description

Department

Training & Compliance

Job posted on

Mar 10, 2025

Employment type

Probationary

Cebu Pacific puts people at the heart of service - be it our customers, clients, partners or employees. Our CustomerService Operations Team is dedicated to delivering exceptional airport and inflightexperience, ensuring that we make moments happen at every touchpoint in the passenger journey. Encompassing key areas in CustomerService, Airport Experience, Cargo Operations, and Ramp Services, our team is committed to upholding Cebu Pacific’s values for service, operational excellence, and air transport reliability.

At Cebu Pacific, everyJuan’s moments matter. Join our CustomerService Operations team as a Training Associate and create meaningful moments and connections for our passengers. Visit our careers site to learn more about how your moment matters at Cebu Pacific: CEB Careers Site

Primary Responsibilities:

Ensure Cebu Pacific's Vision and Mission is achieved through the department's goals and objectives.

Ensure adherence to quality, safety and service standards in accordance with the Quality and Safety Management System of Cebu Pacific and with the applicable regulatory, statutory and Company policies and procedures.

Participate actively in CEB SMS by ensuring that highest reasonable level of safety performance is achieved by complying with all applicable safety and security laws, regulations, and standards including CEB policies and procedures and by reporting all accidents, incidents, and/or hazards.

Collate training records of Cabin Crew on Requalification training to ensure all required subjects are covered.

Monitor competency check records of all Cabin Crew and Cabin Crew Managers.

Assigned in safekeeping and maintenance of all training equipment which includes but not limited to filing purchase requisition in SAP as required.

Coordinate with Director, Training and Standards in determining the required training materials for budget purposes.

Qualifications:

Must be a college graduate of any course.

Must be proficient in English and has good verbal and non-verbal communication skills.

Must be able to deliver operational excellence.

Must be a skilled communicator and collaborator.

Must have the ability to prioritize in an ever changing and fast-paced environment.

Must have working knowledge of MS Office Applications and other required systems.

Industries: Airlines/Aviation

Function: Others