Tenant Relations Officer

Full job description

Qualifications:

Graduate of business or other related courses

Preferably with work-related experience in the mall or hotel industry

Fresh graduates with strong work ethic are welcome to apply

Excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organizational, critical thinking, and interpersonal skills.

Excellent written and verbal communication skills

Strong organizational skills; able to juggle multiple tasks

Outstanding interpersonal skills

Willing to work 6 days a week in mall-hour shifts

Willing to work on-site in the designated XentroMall location

Duties and Responsibilities:

Responsible for the proper implementation of the company's existing guidelines and requirements pertaining to the construction and renovation activities of all mall tenants to ensure that works completed are within specified plans and standards of the company

Ensure tenant compliance with lease terms, agreements, company house rules and regulations

Assist tenants in resolving construction related issues in coordination with the Engineering and Leasing Departments

Facilitate the expeditious processing of tenants' temporary and final clearances to operate

Inspect tenants’ areas, making sure that the designs are within the criteria or parameters of management standards and policy

Ensure submission of reports and documents needed for compliance

Industries: Real Estate

Function: Others