Telecaller

Key Responsibilities:

 Lead Generation and Sales:

o Conduct outbound calls to prospective customers to introduce and promote our

products/services.

o Identify and qualify sales opportunities to achieve and exceed sales targets.

o Maintain a high level of product knowledge to address customer inquiries

accurately.

 Project Management:

o Manage 7 to 8 projects concurrently, ensuring all deadlines are met.

o Coordinate with internal teams to align sales strategies with project timelines.

o Monitor project progress and provide regular updates to stakeholders.

 Customer Engagement:

o Build and maintain strong relationships with potential and existing clients.

o Address customer questions and concerns promptly and professionally.

o Follow up on leads and conduct regular check-ins to nurture client relationships.

 Data Management:

o Accurately record and update customer information and interactions in the CRM

system.

o Analyze call data to identify trends and areas for improvement.

o Prepare and present reports on lead generation and sales activities.

Industries: Telecommunications