Technical Care Specialist

As a seasoned Technical Care Specialist, you’ll have the opportunity to work on demanding and rewarding technical issues related to Kubernetes and OpenShift in enterprise environments. You’ll facilitate in managing complex cases, troubleshooting and resolving technical problems, and helping ensure the stability and performance of containerized applications. This role values your problem-solving thinking, deep technical expertise, and clear communication skills—especially when partnering with diverse teams and stakeholders to deliver effective solutions. How You Will Contribute And What You Will Learn • Manage and resolve Kubernetes/OpenShift-related technical cases. • Troubleshoot container orchestration, deployment, and performance issues. • Provide deep technical insights and best practices for cloud-native application management. • Document case resolutions and contribute to internal knowledge bases. • Work closely with cross-functional teams to drive efficient problem resolution. • Keep up-to-date with evolving container technologies and industry advancements. Key Skills And Experience You have: • A Bachelor's or Master's in Engineering or equivalent degree with 5+ years of hands-on experience resolving complex technical cases involving Kubernetes and OpenShift in enterprise environments. • Advanced expertise in container orchestration, deployment strategies, and performance optimization. • Expertise in Linux system administration, with solid knowledge of networking and security best practices. • Skilled in troubleshooting and debugging technical issues, with a unified approach to working across cross-functional teams. It would be nice if you have: • Exposure to scripting or automation tools such as shell scripting, Ansible, or similar. • Familiarity with documenting technical case resolutions and contributing to internal knowledge bases. • Exposure to best practices in cloud-native application management and deployment strategies. • Clear communicator with a continuous learning mindset, staying current on evolving container and cloud-native technologies. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: • One of the World’s Most Ethical Companies by Ethisphere • Gender-Equality Index by Bloomberg • Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.