Staff Netsuite Program Manager

What You Will Be Doing

Analyze business processes, identify areas for improvement, and recommend updated processes leveraging NetSuite capabilities and automation.

Collaborate with stakeholders in USA, EU, and India to gather and document detailed business requirements in use case format and translate them into functional specifications.

Work closely with cross-functional teams, including developers, administrators, and end-users, to help drive NetSuite solutions that align with business needs.

Conduct user interviews, workshops, and brainstorming sessions to elicit requirements and drive consensus among stakeholders.

Create and maintain business documentation such as process flows, use cases, user stories, and test cases to ensure clear communication and understanding.

Drive streamlined Finance order management processes into scalable global system solutions.

Collaborate with business stakeholders and technical development teams to ensure timely delivery of projects that meet established timelines and goals.

What You Will Bring To ChargePoint

Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications.

Excellent communication skills, both verbal and written, with the ability to effectively collaborate with diverse stakeholders.

Knowledge around order management business processes, and how systems should flow between a CRM and ERP system.

Familiarity with Agile/Scrum methodologies and experience working in an Agile development environment.

Detail-oriented with a focus on quality and accuracy in documentation and testing.

Knowledge of integrations with other systems and familiarity with data migration and data management principles.

Ability to adapt to changing priorities, handle multiple projects simultaneously, and work independently or as part of a team.

Requirements

Minimum 5 years experience as a NetSuite Business Analyst or similar role, with in-depth knowledge of NetSuite order management modules.

NetSuite Suite Foundation and or Admin certification (nice to have)

Experience in Finance order management processes including documenting, identifying and implementing system improvements that measurably scale the business

Bachelors degree in Business Administration or Computer Science preferred

Industries:Electrical & Electronic Manufacturing

Function: Others