Sr. Engineer/Engineer-Services (Automotive Battery/Inverter Battery)

Job description Job Title-Service Engineer Experience- 1+ Yrs Location-Mumbai Notice Period- 30 Days Qualification- Graduation/ITI/Diploma Industry Experience-Battery (Automotive/Inverter) JOB DESCRIPTION- •Ensuring Customer satisfaction andMaintaining CSI • Handling customer complaints maintianing RT and TAT • Monitoring warranty claim and its timely settlement with in TAT • Training to the channel partners / Service Points and Team on product and service requirement • Ensure proper tools availabilty at channel partner • Battery testing and root cause analysis • Periodic audits of channel partner • Brand Visibility and Branding at CPs and Touch Points • Service Camps and marketing activities • Product Benchmarking with competitor. WORK EXPERIENCE REQUIREMENTS- • 1+ Yrs years of experience in related field • Dealer/Distributor Management and Handling •.Well versed with microsoft excel ,ppt and word