Senior Team Lead Facilities Security

What you'll be doing

Key Responsibilities:

• Supervises daily operations for a team of Security Officers; includes regular duties such as planning, scheduling, submitting timesheets, organizing, and directing execution of routine and special project work delegated by Security leadership.

• Contributes and supports the development, implementation, and enforcement of security protocols, policies, and procedures to protect the data center, assets, and employees.

• Coaches and guides Security teams by modelling professional conduct and adhering to security policies and safety regulations at the assigned work site.

• Guides team members on how to fulfil the special / unique requirements for NTT GDC clients, and ensures requirements are met; includes maintaining a positive and professional demeanor, proper engagement, and establishing client relationships.

• Remains alert and monitors security operations at all times during shift to ensure data center and surrounding property is secure and not accessed by unauthorized personnel, or open to sabotage, vandalism or theft.

• Acts as the first point of contact during security incidents, assist with investigations, gather evidence, and prepare incident reports. This also includes collaborating with relevant stakeholders to resolve incidents effectively.

• Administers the operation of all security related systems on shift, such as access control, CCTV, digital video recording, photo badging, etc.

• Reviews utilization and maintenance of security equipment.

• Organizes and conducts predefined actions in emergency situations and renders first aid, in events ranging from fire, work accidents, to illness.

• Recommends improvements to recordkeeping software to capture accurate security officer activities.

Knowledge and Attributes:

• Familiarity with security management, preferably in a data center or critical infrastructure environment.

• Knowledge of physical security systems, access control, surveillance technologies, and incident response procedures.

• Recognition of leadership skills with the ability to learn to motivate and manage a team effectively.

• Analytical and problem-solving skills to identify and mitigate security risks and vulnerabilities.

• Good communicator (written and verbal), with ability to interact with stakeholders at all levels.

• Able to navigate security technologies and computer systems, including access control systems, CCTV, and incident management software.

• Familiar with occupational hazards and safety rules.

• Ability to interact effectively with a variety of internal and external stakeholders by using their good collaboration and engagement skills.

• Strong customer service focus with the ability to work in a fast paced and deadline driven environment.

Academic Qualifications and Certifications:

• High School or GED required

• Post school qualification, or equivalent combination of work experience and occupational training / certifications.

• Certifications such as Certified Protection Professional (CPP), Certified Information Systems Security Professional (CISSP), or Physical Security Professional (PSP) are preferred.

• CPR/First Aid Certification preferred.

Required Experience:

• Prior solid Law-Enforcement and/or Military Schooling, a plus.

• Prior solid relevant experience in law enforcement, industrial, commercial, or governmental security and loss prevention.

• Prior solid relevant experience using security systems and tools, for example access control systems, CCTV etc.

• Developing experience in managing a team of Security Guards.

#GlobalDataCentersCareers

Workplace type:

On-site Working

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

Industries: Consumer Services, Information Services, Market Research