Senior Learning & Development Specialist, CSS HR

Description Senior Learning & Development Specialist, CSS HR Grade: Senior Associate Location: Bengaluru, Karnataka Company: Hitachi India Private Limited Department: CSS HR Talent Development Salary Range: As per the industry Job Summary: We are seeking an experienced Learning & Development (L&D) professional to join our team as a Senior Learning & Development Specialist. This role involves a blend of instructional design, global training facilitation, and learning operations management. The ideal candidate will have 7-10 years of experience in training delivery, instructional design, and L&D operations, with a strong ability to create impactful content and deliver high-quality leadership training programs. Job Roles & Responsibilities: 1. Instructional Design (30%) • Design and develop engaging and effective training materials, including e-learning modules, instructor-led training content, job aids, and assessments. • Collaborate with subject matter experts (SMEs) to ensure training content aligns with organizational goals and meets the needs of the target audience. • Utilize instructional design principles and learning theories to create content that enhances learner engagement and retention. • Continuously evaluate and update existing training materials to ensure they remain current and effective. 2. Global Training Facilitation (50%) • Deliver leadership training programs to diverse, global audiences, ensuring content is accessible and relevant to participants from different cultural backgrounds. • Facilitate virtual and in-person training sessions, workshops, and seminars for employees at various levels of the organization. • Assess participant engagement and learning outcomes, adjusting facilitation techniques as needed to maximize impact. • Act as a subject matter expert in leadership development, providing guidance and coaching to participants during and after training sessions. 3. Learning Operations Management (20%) • Oversee the operational aspects of L&D programs, including scheduling, coordination, and logistics. • Submit monthly reports on training activities, including metrics on participation, feedback, and learning outcomes. • Manage learner queries, providing timely and effective resolutions to ensure a positive learning experience. • Collaborate with the L&D team to streamline processes and improve the efficiency of learning operations. ​Experience: 7-10 years of experience in Learning & Development, with a strong focus on instructional design and training facilitation. Skills: • Certification in instructional design, training facilitation, or related areas. • Experience in managing learning operations in a corporate environment. • Familiarity with adult learning principles and the latest trends in L&D. Qualification: • Bachelor’s degree in Human Resources, Education, Instructional Design, or a related field. A Master’s degree is a plus. • Proven track record in designing and delivering leadership development programs. • Experience working in a global environment, with the ability to adapt content and delivery to different cultures and languages. • Excellent communication, presentation, and facilitation skills. • Strong project management and organizational skills, with the ability to manage multiple tasks and deadlines. • Proficiency in e-learning development tools (e.g., Articulate, Captivate) and learning management systems (LMS). • Ability to analyze data and generate insights to improve training effectiveness.