Senior Executive - L&D, LMS_Pune

About VOIS VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. Role Role purpose: Management and administration of online and classroom based trainings for Vodafone global businesses including functional and system administration. Key Accountabilities And Decision Ownership • Create and update classroom and online courses/trainings in the Learning Management System (LMS) • Load, test and trouble shoot e-Learning content and liaise with content owner to resolve any issues before publishing • Enrolment/Mark attendance of learners for classroom sessions where this has not been carried out online • Become a virtual member of the LMS community / Academies representing the Global Shared Service Centre and identifying new requirements and areas for process improvement • Deliver learning requests/tasks within the KPI’s set (e.g. SLA, TAT, Quality) • Scheduling and execution of planned training • Track and Monitor attendance, feedbacks and effectiveness. Share with respective stake holders and raise flags when required • Managing learning management system. • Vendor management, instructor evaluation • Helping trainees in solving all training queries • Overall management of all calendar and ad hoc program • Maintaining training material, approved instructors, and contents repository • Marinating financial (PR/PO) tracker Providing all relevant reports based on training data. Coordination with SCM (Supply Chain Mgmt.) team. • Marinating and updating Training Process and procedure documents repository • Introduce and Implement ideas for training assessment/effectiveness measures improvement • Delivers Training Programs / Modules based on training plan requirements and according to a business-driven schedule • Designs and implements proactive communication plans to ensure that training and development initiatives are communicated effectively to global audiences. Core competencies, knowledge and experience [max 5]: • 2-3 years work experience in training/HR operations • Domain knowledge for e-learning, classroom and virtual class learning administration in any LMS platform • LMS configuration, LMS administration, SuccessFactor knowledge (desirable) • Advantage if worked in Shared services environment • Should be able to converse effectively with global employees/stakeholders Must Have Technical / Professional Qualifications • BSc/MSc/BCom/BA/BBA/MBA • Training and Development/LMS knowledge (preferably SuccessFactor) • Basic MS Office By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!