Senior Brand Manager (Client Servicing)

Job Title: Senior Brand Manager (Client Servicing) - Agency Experience is Mandatory

Job Overview:

The Senior Brand Manager (Client Servicing) - Digital Marketing will be responsible for building and maintaining strong client relationships for 8 Views. This includes understanding client needs, managing communications, overseeing service delivery, and ensuring client satisfaction to drive business growth. The ideal candidate will have an experience working in an agency for 3 years and possess deep understanding of client needs, be highly organized, and have excellent communication skills to effectively manage expectations and deliver results.

Key Responsibilities:

• Build and maintain strong client relationships, serving as their trusted advisor for all campaign-related needs.

• Collaborate with clients to develop and implement strategies that meet their business goals and align with marketing objectives.

• Manage client communications, ensuring their needs are understood, addressed, and resolved promptly.

• Oversee the execution of campaigns across digital and social media platforms, ensuring alignment with objectives and delivering measurable outcomes.

• Work closely with internal teams, including creative, performance marketing, and SEO, to ensure seamless service delivery.

• Gather and analyze client feedback, market trends, and competitor strategies to continuously refine and improve client strategies.

• Track and report campaign performance, providing actionable insights and regular updates to clients.

• Prepare and deliver presentations on campaign performance, upcoming opportunities, and strategic recommendations.

• Manage client budgets effectively, ensuring resource allocation maximizes ROI.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.

• Excellent communication, presentation, and interpersonal skills.

• 3+ years of experience in client servicing, account management, or client relations, preferably in a Digital Marketing Agency.

• A solid understanding of performance marketing, digital marketing strategies, and KPIs, along with market trends.

• A good sense of creativity and the ability to ideate and collaborate with creative teams.

• Proven track record of successfully managing client relationships and campaign execution.

• Strong project management skills with the ability to handle multiple priorities and deadlines.

• Strong problem-solving abilities and a customer-focused mindset.

• Proficiency in G Suite; knowledge of Meta, Google, and LinkedIn Ads is a plus.

Industries: Information Services, Marketing & Advertising, Media Production