
Job Description
We are seeking a results-driven professional to manage and mentor a team of telesales executives. As a key member of our sales organization, the successful candidate will be responsible for supervising and guiding their team to achieve daily, weekly, and monthly sales targets.
\Key Responsibilities:
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• Supervise and guide a team of telesales executives to achieve sales targets.\
• Develop and implement sales strategies to improve conversion rates and maximize revenue.\
• Track key performance metrics (KPIs) and provide coaching to improve efficiency.\
• Conduct regular training and upskilling sessions to enhance team capabilities.\
• Evaluate and maintain high-quality customer interactions.\
• Address customer complaints and escalations efficiently to ensure satisfaction.\
• Prepare and present sales reports, performance reviews, and forecasts to management.\
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Requirements:
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• A minimum of 2-5 years of experience in telesales or sales (preferably in a BPO/call center environment).\
• A graduate degree in any field (MBA is an advantage).\
• Strong leadership and team management skills.\
• Excellent communication and negotiation abilities.\
• Data-driven approach to decision-making.\
• The ability to handle pressure and meet sales targets.\
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Job Requirements:
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• Familiarity with sales processes and methodologies.\
• Experience working in a fast-paced sales environment.\
• Strong analytical and problem-solving skills.\
Industries: Consumer Services, Information Technology & Services, Outsourcing/Offshoring
Job Skills
- Organizational Skills
- Self Management
- Communications
Job Overview
Date Posted
Location
Offered Salary
Not disclosed
Expiration date
Experience
