Sales Admin Specialist

Job Description

JOB OVERVIEW:

The Sales Admin Specialist provides essential administrative and operational support to the Sales Department, ensuring efficient workflow and effective communication between departments. This role is focused on maintaining accurate sales records, coordinating schedules, preparing reports and assisting in the execution of sales initiatives.

KEY RESPONSIBILITIES:

1. Sales Support:

- Assist the sales team with day-to-day administrative tasks, including but not limited to - registration of new accounts, forwarding and replying to customer email inquiries, lifting of allocation, and requesting of assets / tools for existing and new distribution centers.

Manages communication channels such as external email.

Train new group admin specialists for Sales Admin tasks.

2. Reporting and Documentation:

Report and coordinate repair and disposal of Sales assets with Corporate Admin Department.

Keep up to date records of the following: Sales Cellphone Assignment, Sales Directory and other sales records.

Request for Purchase Request Form (PRF) for needed assets.

3. Customer Communication:

- Serve as a point of contact for customer inquiries from external email - sales@suysing.com, providing timely and accurate responses.

Manage internal data and send upon request once approval from managers is secured.

Manage communication and requests from other sales locations such as printing orders, forms, etc.

4. Coordination and Collaboration:

Provide support during Corporate and Sales events / projects, such as but not limited to Suki Day, Sales Convention and Sales R&R.

5. Administrative:

Monitor sales assets movements. Ensure that assets are assigned to correct individual/s.

Monitor and maintain office suppliers and sales-related materials.

QUALIFICATIONS:

Graduate of any 4-year course.

New graduates are welcome to apply.

For those with work experience, preferably those who have worked as sales support or was in an administrative role, ideally within a sales-driven environment.

SKILLS:

Proficiency in MS Office Suite (Excel, Word, PowerPoint).

Excellent verbal and written communication skills.

Ability to maintain accurate records, manage databases, generate reports.

Strong skills in preparing, organizing, and filing documents and presentations.

Strong organizational and multitasking skills, with high attention to detail.

Ability to work independently and collaboratively in a team-oriented setting.

Strong ability to respond to customer inquiries, resolve issues, and provide timely support.

Strong problem-solving skills to quickly identify discrepancies, resolve administrative issues, and suggest improvements to streamline processes.

Flexibility to adjust to changing priorities and handle unforeseen challenges efficiently.

Industries: Wholesale

Function: Sales