Receptionist

NMC Healthcare

Not Disclosed
1 Opening(s)
Posted 10 days ago
Fresher Job
Application endsJun 05, 2025

Job Description

Full job description

The role of the Receptionist is to attend patients and their relatives at CosmeSurge unit to satisfy their non-medical needs. Handle enquiries, payments and provide a high level of support and information to patients/guests at CosmeSurge unit.

To greet visitors and patients, determine their needs and guide them accordingly.

To answer queries and to provide information directly to the person or on the telephone.

To carry out relevant tasks & assignments as required and requested by immediate supervisor/management.

Maintain a cordial liaison with Doctors, Nurses & other staff in order to create a harmonious and pleasant work atmosphere in the hospital/clinic.

Book appointments and follow up appointments according to the patient request.

Quote for products and services

Attending Customer as they arrive at the cash counter.

Provide customers with information on totals and ask if they would like to pay by card or cash.

Billing patients as per CosmeSurge price list and policies and ensuring all the services rendered to the patients are billed.

Ensuring the patient is billed as per the insurance card (co-payment/uncovered services collected from patient)

Process credit card and cash payments and provide customers with receipt and change.

Handle the cash and credit card transactions and make sure that the transactions are accurate. Responsible for all Cash related transaction handled by him / her.

Responsible for handling cash and credit card payments effectively and efficiently.

Ensure proper cleanness of the reception with an adequate supplies/stationary item.

Ensure appointment schedules are adhered to with minimal or no waiting times.

Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to be rescheduled accordingly.

Frequent inspection for the managing and cleanliness of the lobby, reception, concierge, and hospital/clinic entrance.

Industries: Health, Wellness & Fitness

Function: Others

Job Skills

  • Organizational Skills
  • Interpersonal Skills
  • Problem Solving
  • Communications

Job Overview

Date Posted
April 21, 2025
Location
Dubai, Dubai
Offered Salary

Not disclosed

Expiration date
June 05, 2025
Experience
0 To 3 Years
Qualification
Any bachelor's degree
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