Personal Assistant

Full job description

Minimum Requirements:

Clear criminal record

Grade 12 certificate or equivalent

Higher qualification in office administration/public relations is advantageous

Computer literate and proficiency in Microsoft Word, Excel, PowerPoint and Outlook

At least 2 years’ administration experience

Excellent verbal and written communication skills

Driver’s license is advantageous

Willing to work extended hours on request

Ability to work under pressure and meet strict deadlines

Key Performance Areas (not totally inclusive):

Performing administrative tasks

Answering and screening all incoming calls, transferring calls to the appropriate source where applicable and taking messages

Dealing with correspondence, escalating enquiries, compliments, complaints and provide feedback to management and clients as required

Handling requests and queries appropriately

Assistance with preparing, maintaining, updating and filing of various branch reports

Coordinating meetings and taking meeting minutes

Diary management, scheduling appointments and events, running errands

Arrange access, screen and receive any visitors to the Branch Managers office, ensuring visitors are comfortable and refreshed

Ordering, collecting and issuing of uniform

Assisting with general office enquiries and office tasks as required by Branch Manager

Act as the liaison between the executive and clients, team members, and other stakeholders

Strong interpersonal skills and the ability to build relationships with various stakeholders

Flexibility to adapt to changing priorities

Other personality attributes and core competencies:

Self-development

Communication skills

Customer focus

Taking initiative

Time management

Ensuring confidentiality

honest and reliable

Must be assertive

Pay attention to detail

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

 

Industries: Financial Services

Function: Others