Patient Admin Executive - UAEN

Full job description

Greets patients and/or Guests arriving at the outpatient clinics, to assists as required. 

Registers all outpatients upon arrival as per policy. 

To maintain Patient Confidentiality. 

Identification of Patient Valid documents i.e., EID or Passport. 

Checking eligibility for insurance approval. 

Schedules, reschedules, cancels, and confirms outpatient and medical services as required. 

Initiate accurate process to complete the patient’s registration ( insurance or self- paying.) 

Collecting Payment, i.e., Cash, Deductibles, Co-insurance, and Copayment as per insurance and/or SOB’s (from online insurance portals) service wise. 

Coordinates with Nursing and other Departments to resolve patient’s queries. 

Informing patients when there are delays for diagnostic or treatment services. 

Directs patients to appropriate clinics/areas. 

Submits documents related to cash collection and refunds to Chief Cashier. 

Maintains records for any authentication for services for any patient(s) given by higher officials. Report to be forwarded to Billing Supervisor. 

Reconciliation of daily cash and credit card collection to be completed before closing. Excess or short in collection to be reported to Chief Cashier. 

Cash collection according to the individual collection report must be deposited in the Main Cash Box. 

Coordinates with the Clinic and service providing units for rectification of documents and reports requested by the Back Office - Claims Submission Team. 

Assists in training of the new employees as directed by supervisor. 

Knowledge of insurance protocols. 

Coordinates with insurance department and clinic for preauthorization of services. 

Knowledge in basic medical terminology ( limited to front office ).

Greets patients and/or Guests arriving at the outpatient clinics, to assists as required. 

Registers all outpatients upon arrival as per policy. 

To maintain Patient Confidentiality. 

Identification of Patient Valid documents i.e., EID or Passport. 

Checking eligibility for insurance approval. 

Schedules, reschedules, cancels, and confirms outpatient and medical services as required. 

Initiate accurate process to complete the patient’s registration ( insurance or self- paying.) 

Collecting Payment, i.e., Cash, Deductibles, Co-insurance, and Copayment as per insurance and/or SOB’s (from online insurance portals) service wise. 

Coordinates with Nursing and other Departments to resolve patient’s queries. 

Informing patients when there are delays for diagnostic or treatment services. 

Directs patients to appropriate clinics/areas. 

Submits documents related to cash collection and refunds to Chief Cashier. 

Maintains records for any authentication for services for any patient(s) given by higher officials. Report to be forwarded to Billing Supervisor. 

Reconciliation of daily cash and credit card collection to be completed before closing. Excess or short in collection to be reported to Chief Cashier. 

Cash collection according to the individual collection report must be deposited in the Main Cash Box. 

Coordinates with the Clinic and service providing units for rectification of documents and reports requested by the Back Office - Claims Submission Team. 

Assists in training of the new employees as directed by supervisor. 

Knowledge of insurance protocols. 

Coordinates with insurance department and clinic for preauthorization of services. 

Knowledge in basic medical terminology ( limited to front office ).

Bachelor, High School, Diploma

 

Industries:Health, Wellness & Fitness

Function: Healthcare Administration