Patient Admin Executive - UAEN

Full job description

Treating the patients with respect, kindness, and empathy. Following proper individual and telephone etiquette while interacting with patients

To check the appointment schedule for the day and reconfirm the m and prepare the required documents and accommodate patients smoothly .

Provides information about the medical insurance coverage to patients and checks the same through online eligibility diligently before sending the patient to the doctor. Provides the related documents like claim form and eligibility to the doctor’s clinic when required.

Verifies the insurance card validity, coverage, and approval status. Checks doctor’s and patient’s signature on the claim form whenever applicable

Registration of the patients visit in the hospital system for both new and revisit patients

Billing the services rendered and collection of the payment with correct explanation to the patient

Maintaining transparency in cash collection as per the payment slip. Receipt of payment through cash/credit card/cheque/vouchers to be accurately allocated in the HIS.

Responsible for verifying the services rendered to the patient as per the doctor’s order during billing

Responsible for issue of receipts & detailed summary of bills.

Maintaining confidentiality of the patient files/related information at all times

Catering to the needs of all patients (with or without appointments).

Registration of new patients to include the explanation of the Patient & Family Bill of Rights & Responsibilities.

Communicating information or messages received, to the concerned person effectively and promptly

Industries: Health, Wellness & Fitness

Function: Healthcare Administration