Operations Associate (Internship)

About the job ABOUT CACTUS TECH Cactus Tech is dedicated to empowering tech beginners through community-driven learning, career coaching, and innovative IT solutions for secondary schools. Our goal is to be the bridge between education, technology and global opportunities in Africa. ROLE OVERVIEW We are looking for a proactive and detail-oriented Operations Associate (Intern) to support our daily operations. This role is ideal for someone looking to gain hands-on experience in operations, administration, and project coordination within a dynamic tech-focused organization. RESPONSIBILITIES Work closely with the EA in coordinating internal operations, ensuring smooth workflow and process optimization. Daily administrative tasks such as schedule meetings and manage calendars. Answer phone calls, emails and take messages Take accurate and comprehensive notes at meetings Support project management tasks, including scheduling, documentation, and follow-ups. Assist in onboarding new community members and providing necessary resources. Collaborate with various teams to improve operational efficiency. Conduct research and provide insights to improve Cactus Tech’s processes. Handle email correspondence and respond to inquiries as needed. WHO YOU ARE A highly organized individual with excellent time management skills. Proactive and able to take initiative in a remote work environment. Strong communication skills, both written and verbal. Comfortable using productivity tools like Google Workspace, Notion and Slack. A fast learner with an interest in operations, project management, or administration. Passionate about technology and education. REQUIREMENTS Currently enrolled in or recently graduated from a university or relevant program. Strong organizational and problem-solving skills. Ability to work independently and as part of a team. Prior experience in operations, administration, or project coordination is a plus but not required. Proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials. Strong verbal and written communication skills. Great attention to detail