Operations Assistant

About the Role

Homefarm is looking for a dynamic, reliable, and personable individual to join our team in a Operations Assistant role. This is a junior position, ideal for someone with a background in Marketing, Communications, Logistics, or Operations Management who enjoys client-facing work and hands-on problem-solving.

You’ll be the face of Homefarm on the ground—delivering products, servicing systems, and nurturing long-term relationships with clients. There is scope for growth, with the potential to increase your responsibilities, hours, and pay over time.

What You’ll Do

• Visit and service client sites on a weekly basis

• Deliver Homefarm products (note: some items may be bulky/heavy)

• Troubleshoot basic issues on-site and escalate when needed

• Track all activities and updates in the client database

• Maintain high levels of customer satisfaction and ensure a great experience at every touchpoint

• Capture quality content (photos/videos) at client sites

• Communicate clearly and professionally with clients and the Homefarm team

• Assist with scheduling and route planning to ensure timely and efficient visits

• Manage delivery operations and communications between various parties

Who You Are

• A confident, competent driver with your own car (petrol/car allowance provided)

• Presentable, friendly, and an excellent communicator

• Highly organized with strong attention to detail

• Comfortable using navigation apps like Google Maps and maintaining digital records

• Physically capable of lifting and carrying products during deliveries

• A practical thinker who can troubleshoot on-site

• Good with scheduling and time management

• Tech-savvy with a reliable device

• Self-motivated and able to work independently

• 1 – 2 Years experience in a similar role

• Tertiary education required

What You Get

• R5000 per month for a flexible 10-hour work week

• Petrol and phone data allowance included

• A supportive, purpose-driven work environment

• Opportunity to grow within the company and expand your role

Industries:Design, Farming, Food & Beverages