Operations Assistant

Full job description

Job Purpose:

The Operations Assistant role is a critical non-chef role within the business, encompassing responsibilities across several areas including ERP, Planning, Specification, New Product Development (NPD), Admin and Food Production. This position supports operational demands by addressing diverse tasks and KRAs tailored to each specific function.

Key Result Areas

Generic KRAs: -

1.Coordinate with internal departments by aligning production schedules, sharing safety best practices, and ensuring consistent communication to achieve production targets and KPIs.

2.Collaborate with cross-functional teams and departments, including Food Safety, Quality, Hygiene, Operations Specifications, ERP, Sourcing Solutions, Engineering, and New Product Development (NPD), to support trials and ensure the successful launch of new products.

3.Maintain accurate HACCP production records, including wastages, label verification, while recommending and implementing improvements to minimize wastages and errors.

4.Ensure compliance with QHSE, food safety standards, and safety protocols by following FIFO methods, verifying work orders, enforcing the use of personal protective equipment (PPE), and adhering to standard operating procedures (SOPs) to reduce risks, maintain regulatory standards, and ensure a safe working environment.

ERP: -

1.Assist in managing and optimizing ERP data to ensure accurate record-keeping, leading to better inventory control and streamlined procurement processes.

2.Generate regular ERP system reports to provide management with actionable insights, improving decision-making and operational efficiency.

3.Collaborate in ERP system upgrades and troubleshooting to ensure continuous system improvement, reducing downtime and increasing productivity.

4.Identify process improvements within the ERP system to achieve time and cost savings, enhancing overall operational efficiency.

5.Upload recipes and update improved versions in the ERP system, informing the finance team for cost roll-up purposes, supporting accurate product costing and financial forecasting.

6.Record supplier delivery receipts in real-time to maintain accurate inventory and place raw material orders based on the Master Production Schedule (MPS), ensuring up-to-date stock levels, optimized material availability, and reduced supply chain disruptions.

Planning: -

1.Update the master production schedule and prioritize meal lists to ensure efficient meal planning and accurate daily/monthly reporting, driving seamless production operation.

2.Coordinate daily production activities between high-care and low-care teams to ensure smooth workflow, minimize bottlenecks, and meet production deadlines.

3.Monitor demand requirement trends and analyse sales/purchase orders to support material, capacity, and production planning, helping to meet customer expectations and optimize resource utilization.

4.Assist in capacity analysis of equipment and material requirements to ensure production capability matches demand, preventing shortages or overproduction while supporting operational efficiency.

Industries: Airlines/Aviation

Function: Others