Officer, Customer Liaison (Level 1)

Full job description

Job Overview

Business Segment: Personal & Private Banking

Location: ZA, Northern Cape, Kuruman, Main & Voortrekker Street

Job Type: Full-time

Job Ref ID: 80402382A-0001

Date Posted: 4/28/2025

Job Description

To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.

Qualifications

Minimum Qualification:

NQF Level 5

Experience Required:

Client Coverage

Personal and Private Banking

1-2 years branch banking and administrative experience

Exposure to enquiries and query management.

Additional Information

Behavioural Competencies:

Documenting Facts

Embracing Change

Following Procedures

Interacting with People

Interpreting Data

Technical Competencies:

Banking Process & Procedures

Client Servicing

Customer Reception and Channelling

Product Knowledge (Consumer Banking)

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

 

Industries: Banking

Function: Others