MARKETING AND CLIENT SERVICE EXECUTIVE

Job Description/Requirements

Our client, a growing Insurance Brooker, is looking to recruit a Marketing and Client Service Executive.

Overview of the role

Increasing brand awareness, client service and driving business growth.

Key Responsibilities

• Develop and implement innovative marketing strategies to support business growth.

• Build and nurture strong relationships with existing and new clients.

• Act as the primary point of contact for client inquiries, concerns, and feedback.

• Oversee client onboarding processes and ensure seamless service delivery.

• Conduct market research to identify trends, opportunities, and competitors.

• Represent the company at networking events, conferences, and industry functions.

• Collaborate with sales and operations teams to align marketing efforts with client needs.

• Prepare and deliver presentations, proposals, and reports for clients and stakeholders.

• Monitor and analyze the performance of marketing campaigns to optimize strategies.

Required Qualifications, Experience & Competences.

• Degree/Diploma in Marketing, Communications or Business Studies from a recognized institution.

• Minimum of 2 years of experience in marketing or client relationship management, preferably in the insurance sector.

• Solid understanding of marketing principles and best practices.

• Excellent communication, negotiation, and interpersonal skills.

• Proven ability to build and sustain client relationships.

• Strong organizational skills with keen attention to details.

• A professional, honest, self-motivated, and results-oriented.

• Innovative and future thinking ability

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Power Point etc.).

• Availability to start immediately

• References from the insurance industry will be required.

Salary Ksh 30K Net plus commission

Industries: Human Resources

Function: Marketing