JR. ADMINISTRATIVE ASSISTANT

Full job description

. Job Purpose

To provide administrative and clerical assistance to the department to attain efficiency and effectivity, which is the key on achieving the company/department*s goal.

. Key Result Areas

1.Act swiftly on the customer feedback concerning delivery notes, wrong encoding and others to facilitate proper month end reconciliation and accurate invoicing.

2.Validate and adjust the data entries against production reports to ensure accurate documentation and reporting.

3.Place consolidated order for office supplies and apply control measures to reduce office stationery costs.

4.Answer all incoming calls in a pleasant and polite manner, take messages and re-direct calls to appropriate colleagues in order to help customers.

5.Perform general clerical duties that include but not limited to photocopying, mailing and document control, which will complement the departments* goals.

6.Carry out Time & Attendance (TAAS) related work to ensure employees* timesheets are aligned for payroll.

7.Seek guidance and approval from the reporting manager on any amendments to delivery notes and the various production reports to rectify any errors

Ensure compliance to all Health and Safety policies to maintain a safe work environment for yourself and colleagues

Job Context

It is vital for the Customer Development Department to ensure a proper usage of system is in place to maintain a systematic and coordinated approach with other departments and clients. Usage of ERP is widely spread across the department and the admin clerk has major involvement with the system.

Industries: Airlines/Aviation

Function: Admin and Back office