IT Solutions Specialist

TheraYog is a wellness company deeply committed to excellence in holistic health, combining traditional yoga, Ayurveda, and compassionate care. With online yoga classes, doctor consultations, and an Ayurvedic wellness center in Delhi, TheraYog integrates ancient wisdom with modern convenience. Position Overview We're seeking an experienced IT Solutions Specialist to design, implement, and maintain our technical infrastructure. The ideal candidate will have a diverse skill set across multiple platforms and technologies to support our growing digital business operations. This role offers the opportunity to work with cutting-edge technologies while having significant input on our technical direction. Key Responsibilities - Design and implement scalable technical infrastructure solutions - Configure and customize CRM systems to optimize customer relationship management - Set up and maintain ticketing systems for efficient support operations - Establish and manage cloud environments for applications and data storage - Develop and enhance e-commerce functionality on our web platforms - Integrate and manage payment processing solutions - Configure APIs and ensure seamless integration between various systems - Create and optimize SQL databases for efficient data management - Troubleshoot complex technical issues across multiple platforms - Recommend improvements to existing systems for better performance Required Qualifications 3+ years of experience in systems architecture or technical solutions implementation Desired Profile of the candidate: - Strong knowledge of CRM platforms (Salesforce, HubSpot, Microsoft Dynamics, etc.) - Experience with support ticketing systems (Zendesk, Freshdesk, ServiceNow, etc.) - Proficiency in SQL database management and optimization - Cloud infrastructure experience (AWS, Azure, or Google Cloud) - Knowledge of e-commerce platform setup and management - Experience with payment gateway integration (Stripe, PayPal, Braintree, etc.) - Understanding of API configuration and systems integration - Excellent problem-solving and analytical thinking skills - Basic programming/scripting knowledge (Python, JavaScript, etc.) [Desired] - Project management experience [Desired] Compensation 4 - 6 LPA Interested candidates apply at https://forms.gle/Ua4VSHtrtHzQ542G7