IT Operations and Maintenance Administrator - FULL REMOTE

JobID 10039 Tired of the commute? Is your employer forcing you back into the office? 💻 This is your chance to work remotely for a USA-based company located in Hyderabad while being part of cutting-edge technology solutions! Join us and say goodbye to long commutes, office distractions, and rigid work policies. Work from the comfort of your home while building high-performance, scalable applications for a global leader in tolling solutions. About the Role The Operations and Maintenance Administrator will report to the Operations and Maintenance Manager and will be responsible for supporting the O&M team’s daily functions. This role includes scheduling maintenance tasks, managing records, preparing reports, and ensuring seamless operations. The ideal candidate should be highly organized, detail-oriented, and able to thrive in a fast-paced environment with tight deadlines. This position operates under general guidance, with the individual having the autonomy to make key decisions to support the success of the team and the project. Duties & Responsibilities: The Operations and Maintenance Administrator will be responsible for the following tasks, with additional duties as assigned: • Assist in preparing reports, presentations, and documentation. • Conduct audits using the Digital Video Audit System (DVAS). • Generate reports using interactive data visualization tools. • Run predefined or simple SQL queries with a read-only database user. • Track, record, and analyze Key Performance Indicator (KPI) data. • Manage helpdesk ticket inquiries, ensuring efficient resolution and tracking their lifecycle. • Schedule and coordinate maintenance activities to minimize operational disruptions. • Maintain accurate records of maintenance activities, equipment, and inventory. • Monitor and follow up on maintenance requests to ensure timely completion. • Liaise with vendors and suppliers for procurement of necessary materials and services. • Support the operations team in project planning and execution. • Ensure compliance with company policies and safety regulations. • Perform general administrative tasks, including data entry, filing, and correspondence. Qualifications and Requirements To be successful in this role, the candidate must be able to effectively perform all essential duties. The following qualifications represent the necessary skills, knowledge, and abilities for this position. • Bachelor's degree in Computer Science or a related field. • 6 Plus years of experience in Operations and Maintenance and IT Support is required. • Basic SQL knowledge is must. • Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint. • ITIL certification is a plus. • Familiarity with safety regulations and best practices in maintenance is a plus. • Experience with maintenance management software is preferred. • Prior experience in an administrative role, ideally within operations or maintenance, is desirable. • Strong organizational skills with the ability to multitask efficiently. • Excellent communication and interpersonal abilities. • Ability to work both independently and collaboratively within a team. • Strong attention to detail and problem-solving capabilities. Why Join Us? • 📍 Location: Full Remote • 💼 Position: Full-Time • 🕑 Working Hours: 2 PM – 12 AM IST • 📍 Employer Location: Hyderabad, India (Head Office: Dallas, TX) • 📅 Experience: 6+ YoE • 💰 Pay Rate: Competitive – Based on Experience Apply Now! Serious Applicants Only! If you are a dedicated and experienced DBA looking for a challenging and rewarding role, we want to hear from you. • Send your resume to resumes@inferantia.com with Sub: JobID 10039; IT Support Admin • Candidate Joining Notice Period: Immediate to 30 Days required.