Human Resources Specialist - Business Partner

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. HR Lead (HR Business Partner) The HR Lead will act as a trusted partner to business leaders on all people matters. The position successfully navigates and collaborates with the broader HR team to provide expertise-based recommendations and value-add solutions. What you’ll do; Advisory Role Serves as the strategic partner and point of contact to support people strategy and initiatives across varied HR domains for our client facing teams • Provides insights and advice, not just data, to support decision making and leads change when necessary • Collaborates across broader network of HR experts to provide well rounded advice and comprehensive solutions and/or deliverables • Influences decisions by building strong stakeholder relationships and partnerships • Participates and contributes in client team meetings Workforce Management Understands client team business landscape and capacity (supply/demand) to serve as an advisor in relation to utilization and headcount planning through close collaboration with the staffers • Provides information and insights to around managing effective utilization, ensuring the right team structures and right distribution of skills to support client team growth • Supports client team alignment and succession planning • Maintains an understanding of business pipeline through strong connection with client leads and capacity assessment reporting • Monitors and makes engagement staffing recommendations where appropriate Performance & Coaching Partners with their stakeholder group to validate performance information, promotion recommendations and coaching activities • Supports client team sessions about performance and promotions • Is a sounding board / expert for stakeholders on coaching needs that derive from the planning and performance process • Champions a culture of ongoing feedback and high performance Engagement & Culture Keeps a tab on the pulse of the people by leveraging various sources (new hire integration experience, Healthcheck surveys, exit interviews, etc) and drives effective programs that continue to improve engagement and the ZS 'people' experience • Advises leaders on ways to reinforce and strengthen culture, community and engagement within space • Partners with their stakeholder group on issue identification, action planning, and engagement initiatives HR Team and Processes • Liaises across HR teams to support stakeholders with specific issue area (mobility, reporting, orientation, people guidelines, etc) • Works with other HR Leads and cross hub teams to create and maintain best practices that drive shared outcomes and deliver strong impact and a positive customer experience • Participates in and contributes to HR team meetings • Provides mentorship, coaching and guidance to broader HR team