Guest Delight Intern

About the internship

1. Assist travellers by responding to queries over calls, chat, and email in a timely and professional manner.

2. Help resolve basic visa-related questions with accuracy and empathy.

3. Learn Atlys' visa products, services, and internal processes.

4. Work closely with internal teams to help close customer issues efficiently.

5. Document all customer interactions accurately in the CRM system.

6. Follow up with customers to ensure their concerns are resolved.

7. Identify common customer issues and share feedback for process improvement.

8. Stay updated on visa guidelines, travel policies, and product updates.

9. Use customer support tools to improve response time and service quality.

Skill(s) required

Client InteractionCustomer SupportEffective Communication

Earn certifications in these skills

Learn Effective Communication

Learn Business Communication

Learn Digital Marketing

Learn Business Analytics

Learn Photography

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 27th Feb'26 and 3rd Apr'26

3. are available for duration of 3 months

4. are from Sonipat only

5. have relevant skills and interests

Other requirements

1. Experience: 0–6 months of experience in a customer support, customer experience, calling, or chat-based role.

2. Communication Skills: Excellent communication skills in English (verbal and written).

3. Customer Mindset: Patient, empathetic, and willing to take ownership of customer issues.

4. Learning Attitude: Curious, proactive, and open to feedback.

5. Tech Comfort: Basic familiarity with CRMs or support tools is a plus.

6. Flexibility: Willing to work onsite 6 days a week.

7. Attention to Detail: Able to document interactions clearly and accurately.

Perks

CertificateInformal dress codeFree snacks & beveragesJob offer

Additional information

Job offer:

On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 400000 to 500000/year

Number of openings

10

About Atlys India Private Limited

Website

Atlys is the world's most delightful experience to get your visa. We simplify your visa applications.