Game Master (Snooker Rackers)

Job Description/Requirements Responsibilities: Game Setup and Racking: Set up snooker tables for players, ensuring proper arrangement of the balls (rack the balls according to the game format). Make sure that the tables are in good condition, with clean cloths and properly aligned equipment. Break the balls for the players at the beginning of the game and re-rack them after each game or whenever needed. Customer Service: Greet customers as they enter the venue, assisting them in getting set up for their snooker game. Provide rules and guidance to new or inexperienced players, ensuring they have a positive experience. Address customer inquiries or concerns in a friendly and professional manner, providing any needed equipment or assistance. Table Maintenance and Upkeep: Regularly inspect and maintain snooker tables, cues, and other equipment to ensure they remain in good working order. Report any issues or damages to the management for repair. Clean and sanitize the tables, cues, and surrounding areas after each use to ensure a pleasant experience for all players. Monitoring Games: Monitor games in progress to ensure that players are following the correct rules and etiquette. Assist with keeping score when necessary, offering guidance on game progression if players request it. Maintain a safe and respectful atmosphere in the venue, ensuring that players respect the rules and other players. Customer Engagement and Upselling: Encourage players to book additional sessions, try different games, or make use of other venue facilities such as the bar or restaurant. Promote any ongoing events, tournaments, or specials to customers. Handle payments for games and manage bookings, ensuring an efficient checkout process. Event and Tournament Support: Assist in organizing and setting up snooker tournaments or other competitive events within the venue. Ensure that all players are informed of tournament rules and schedules. Support event management by managing timing, scorekeeping, and ensuring smooth event operations. Requirements: Previous experience working in a customer service or hospitality role is preferred. Basic knowledge of snooker or pool, with an understanding of the rules and gameplay. Friendly, approachable demeanor with excellent communication and interpersonal skills. Strong attention to detail, with the ability to maintain equipment and ensure quality service. Ability to handle multiple tasks in a fast-paced environment. Physical ability to lift and move snooker equipment as needed. Flexibility in working hours, as evening, weekend, and holiday shifts may be required. Location: Ajah, Lagos Remuneration: NGN 100,000