Front Office Executive

Job description:

• Greet and assist patients in a polite and professional manner
• Schedule, confirm, and manage doctor appointments
• Handle phone calls, WhatsApp inquiries, and walk-in patients
• Maintain patient records and update clinic management system
• Guide patients about treatments, procedures, and consultation flow
• Coordinate with doctors, assistants, and lab team
• Manage billing, receipts, and payment follow-ups
• Ensure waiting area is organized and hygienic
• Support patient conversion for dental checkups and treatments

Job Type: Full-time