Document Centre Administrator

Full job description

Job Description

Dear Future Document Centre Administrator,

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.

United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2025, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

In this role, you will be required to provide a centralised fit for processing support function by ensuring that all legal documents for client account support functions (opening, closing and maintenance) requests across product and channel support functions are accurate and compliant.

Are You Someone Who Can:

Receive and review documentation request from client or internal stakeholder against the bank’s fit for processing checks/checklists.

Identify client need, including documentation and fit for processing requirements, and prepare and send documentation to client for completion.

Vet documentation for correctness and validity, and execute the request, keeping the client updated until resolution.

Identify and suggest opportunities for process efficiencies.

Engage in document management practices by indexing validated documentation and ensuring that most updated documentation is recorded, and outdated documentation are archived.

Interpret legal and bank documentation for different types of entities for request resolution.

Verify that all documentation is correct and validate documentation received against what exists on record.

Ensure documentation sign-off is in accordance with client requirements.

Take accountability for accuracy and error-free deliverables and ensure that encrypted client data (e-mails) is sent to clients.

Establish relationships with relevant individuals and departments to deliver on work expectations.

Adhere to relevant service level agreements to build trust in the relationship.

You Will Be An Ideal Candidate If You:

have a Diploma or a Bachelor of Commerce in Business Administration

have 1 to 3 years' experience in Quality Assurance

Industries: Financial Services

Function: Admin and Back office