Customer Specialist (Any Industry) | BGC, Taguig | Competitive salary

Key Responsibilities:

Responding to queries and providing assistance for questions and problems

Following up with customers to ensure full resolution of issues

Running reports to analyze common complaints and problems

Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions

Qualifications

Graduate of bachelor’s degree in any field

Minimum of 9 months customer facing experience in any industry (Customer Service, Insurance, Technology, Retail, Sales, Food, Hospitality, Healthcare, Finance, etc.)

Open for 2nd year completed in college with minimum of 6 months BPO work experience

We are also accepting Senior High School Graduate with minimum of 12 months BPO working experience

Good communication skills

Willing to work onsite in BGC, Taguig

Industries: Information Technology & Services

Function: Others