Customer Service Representatives (Remote)

Full job description

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Customer Service Representatives (Remote)

MatchAwards

Rest of Nigeria (Nationwide)

Confidential

Minimum Qualification :

Job Description/Requirements

Position Summary:

Start an exciting journey with our growing team as a Customer Service Representative (Remote). This position is perfect for problem-solvers who enhance customer experience and interaction, and delivering heroic support. Join us to make a tremendous impact by providing superlative service.

Core Duties:

Address customer inquiries and issues through phone, email, and live chat with professionalism and expertise.

Provide detailed information about our platform products, services, features and pricing.

Work closely with colleagues across various departments to resolve customer issues quickly and efficiently.

Basic Qualifications:

1-3 years of experience in customer service and/or a related field.

Superb communication skills, including excellent phone manners and clear articulation.

Excellent multitasking skills and the ability to stay organized in a fast-moving environment.

Fundamental knowledge of Social Media, AI, cryptocurrencies, etc. (comprehensive training provided).

Why Apply:

If you're motivated to influence customer relationships and thrive in a rapidly growing and cutting edge Tech company, this role is for you. We provide a dynamic workplace that fosters growth and teamwork. Are you ready to be a part of our team and make an impact? !

Industries: Consumer Goods

Function: Others