Customer Service Representatives

What you'll be doing

Respond to customer inquiries and concerns via phone, email, or chat in a friendly and professional manner

Troubleshoot and resolve customer issues in a timely and effective manner

Accurately document customer interactions and follow up as needed

Maintain a thorough understanding of our products, services, and policies to provide accurate information to customers

Identify opportunities to upsell or cross-sell additional products and services

Contribute to the continuous improvement of our customer service processes and procedures

Industries: Information Technology & Services

Function: Others