Customer Service Officer

Full job description Customer Service Officer Noble Financial Solutions Ltd. Customer Service & Support Remote (Work From Home) Full Time Banking, Finance & Insurance NGN 150,000 - 250,000 Easy Apply Job Summary We seek a suitable candidate for this position. Minimum Qualification : Diploma Experience Level : No Experience Experience Length : 1 year Working Hours : Full Time Job Description/Requirements Responsibilities: Communicate with customers through phone, email, online chat, etc., provide financial product consultation and sales support Identify customer needs, recommend appropriate financial solutions, and promote sales conversion Maintain customer relationships, improve customer satisfaction and loyalty Handle customer inquiries, questions, and complaints, and provide timely and effective solutions Record customer interaction information and maintain data in the company's CRM system Requirements: High school education or above, sales or customer service experience preferred Excellent communication and interpersonal skills. Have a strong team spirit. Goal-oriented, with sales skills and customer service awareness