Customer service

A Customer Service Executive is responsible for handling customer inquiries and providing support through calls, emails, or chats. The role includes resolving customer issues, providing accurate information about products or services, and ensuring a high level of customer satisfaction. The executive maintains records of customer interactions, follows company guidelines, and escalates complex issues when necessary. The position requires good communication skills, basic computer knowledge, problem-solving ability, and a customer-focused attitude. Both freshers and experienced candidates can apply.