Customer Service Executive

About the job

Location: Chandivali, Mumbai

Process: SMFG – Personal Loan (Digital)

💼 Role: Telesales Executive / Customer Service Executive

We are hiring Telesales Executives for SMFG’s Personal Loan digital process. If you have good communication skills and are looking for a stable job with attractive incentives, this role is for you!

📌 Job Responsibilities

Make outbound calls to customers for personal loan products

Explain product details and convert leads

Maintain call quality, customer handling, and sales targets

Update CRM with accurate information

🎓 Eligibility Criteria

Experience - Freshers

Qualification: HSC Pass (marksheet mandatory)

Age: 18 – 35 years

Communication: Basic/average English + Hindi; any regional language is a plus

Experience: Freshers & experienced candidates can apply

⏱ Shift Timings

9:30 AM – 7:00 PM

🗓 Weekly Off

3 Sundays fixed off

1 Sunday rotational off

🎓 Training

7 days of paid product training provided

Industries:Staffing & Recruiting

Function: Others