Customer Service/Customer Support

About the internship Are you a dynamic and driven individual looking to gain valuable work experience in Customer Service and Support? Look no further than Karban Envirotech Private Limited! We are seeking a talented intern who possesses excellent communication skills, proficiency in spoken English, and a good grasp of MS-Excel. As a Customer Service/Customer Support intern, you will have the opportunity to work closely with our team to provide top-notch support to our clients. Your key responsibilities will include: 1. Assisting customers with inquiries and concerns via phone, email, and chat 2. Providing timely and accurate information to customers regarding products and services 3. Resolving customer complaints and issues in a professional and efficient manner 4. Maintaining customer records and updating databases using MS-Excel 5. Collaborating with internal teams to ensure customer satisfaction and retention 6. Conducting customer satisfaction surveys and providing feedback to management 7. Assisting in the development and implementation of customer service strategies If you are eager to kickstart your career in customer service and support, apply now to join our dynamic team at Karban Envirotech Private Limited! Who can apply Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 20th Jan'25 and 24th Feb'25 3. are available for duration of 6 months 4. have relevant skills and interests Karban Envirotech is an innovative hardware and IoT startup dedicated to revolutionizing consumer appliances. Our flagship product, Karban Airzone, is a cutting-edge bladeless fan that combines air purification and integrated lighting into a single, sleek device. With a strong focus on design, technology, and sustainability, we aim to enhance everyday living while addressing modern challenges like air quality. Join us to shape the future of smart, eco-friendly appliances and make a real impact.