Customer Relationship Manager

1) Building and maintaining profitable relationships with key customers.

2) Expanding the customer base upselling and cross-selling .

3) Understanding key customer individual needs and addressing these.

4) Superior product knowledge.

5) A team player with leadership skills.

6) Maintain a positive attitude focused on customer satisfaction.

7) Conduction business reviews using CRM programs.

8) Keep customers updated on the latest products.

9) Know your competition and strategies accordingly.

10) Building positive relationships with customers.

Industries: Real Estate

Function: Human Resources