Customer Development Manager

Manager- Customer Development implements the given strategic marketing plans of the Company at the area level which is defined as the given geography. Responsible for overseeing operations of two or more area & to support and guide the sales executive in achieving the Target. Stays abreast of changes in the marketing environment to best serve the objectives of the Company and adjusts plans accordingly.

Job Description

• Increase revenue for Company by hitting / exceeding Customer Development objectives each quarter & by Business Development.

• Ensure achievement of waste lifting target as per plan.

• Handle complaints, provide appropriate solutions and alternative within the time limits and follow up to ensure resolution.

• Identify, establish contact, and develop relationships with new potential customers. Listen to their needs and highlight the opportunities we can provide.

• Accountable for managing the portfolio of key accounts, and for delivering client focused solutions.

• Drive the sales process from prospect to close, negotiating and closing commercial contracts.

• Support the Marketing Head in the creation and execution of sales forecasts and pipelines.

• Build strong relationships with prospects and customers to maximize sales revenue and customer satisfaction.

• Generate own sales leads.

• Work closely with the Head of Marketing/Sales to create marketing campaigns and convert those sales leads into profitable business.

• Provide regular customer feedback to aid our product development and marketing teams.

• Be an effective team player with strong customer service, communication, presentation, and creative problem-solving skill.

• Making weekly / monthly reports & Presentation as required.

Competencies Required:

• Ability to guide and motivate the team.

• Planning, Organizing & Enablement

• Communication, Presentation & Negotiation

• Performance and Achievement Orientation

• Creativity and Innovation

• MS Office,

• ERP functions.

Industries: Civic & Social Organization, Environmental Services, Renewables & Environment