Contract Administration and Operational Governance Lead

Requirements:

• 9+ years’ experience in audit, controls and/or governance roles related to technology services

• Contracts management

• Procurement processes

• Solid knowledge of the outsourcing and industry culture.

• Negotiation and problem resolution skills

• Organizational skills

• Creativity and agility in the resolution of complex multi-dimensional issues

• Planning & organizational skills

• Strong written and oral communication skills

• Appreciation for Information Technology, particularly ASM skills

• Understanding of Vendor operations and capabilities

• Understanding of the commercial structures in the outsourcing contract

• Ability to work with distributed teams and particularly associates located in different countries

• Ability to work on "virtual" teams with members from different geographic areas

• Ability to multi-task, and be mindful of deadlines.

• Self-motivated and ability to remain focused on assigned projects

• Committed to quality and continuous improvement

• Willing to work on shifting schedule

• Willing to be on-call during weekends

• Willing to work on holidays depending on the business needs.

Industries: Consumer Services, Insurance, Investment Banking