Conduent Business Services India LLP

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

• Performs business support or technical work, using data organizing and coordination skills.

• Performs tasks based on established procedures.

• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Developed proficiency in a range of processes or procedures through job-related training and experience.

• Completes a variety of atypical assignments.

• Works within defined processes and procedures to find the appropriate approach for new assignments.

• Acts as an informal resource for colleagues with less experience.

• Completes work with a limited degree of supervision.

Functional Knowledge

• Has developed skillset in a range of processes, procedures, and systems.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.

Impact

• Impacts a team, by example, through the quality service and information provided.

• Uses discretion to modify work practices and processes to improve efficiency and achieve results.

Leadership

• May provide informal guidance to junior team members.

Problem Solving

• Ability to problem solve, self-guided.

• Evaluates issues and solutions to provide the best outcome for clients and end-users.

Interpersonal Skills

• Clearly and effectively exchanges information and ideas.

Responsibility Statements

• Completes more complex validations, application of logical and analytical skills.

• Makes choices on finalizing, approving, or rejecting documents/cases.

• Follows up on inquiries to update additional data requirements.

• Acts as Subject Matter Expert.

• Mentors new hires and provides training support.

• Performs complex tasks according to client guidelines.

• Identifies adverse events and reports to the client.

• Completes work with limited supervision.

• Performs other duties as assigned.

• Complies with all policies and standards.

Industries: Information Technology & Services, Market Research, Outsourcing/Offshoring