CloudOps System Engineer II

Company Overview Planview has one mission: to build the future of connected work, from ideas to impact. As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry’s most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100. At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We’re proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere. Learn more about our portfolio at planview.com, and connect with us on LinkedIn, Instagram, and X. What You'll Do • Windows Administration • Linux Administration • Network Protocols and Firewalls • Incident Management • Infrastructure management • Problem-Solving • Effective Communication • Data Center Management What You'll Bring • 6+ years of experience in managing on-premises infrastructure, including servers, storage, and network equipment • Excellent troubleshooting skills and the ability to work independently or as part of a team • Ability to handle and resolve incidents efficiently, minimizing downtime and impact on operations • Strong understanding of network protocols and firewall configurations, load balancers, CDN, ISPs • Experience with virtualization platforms, any (e.g., VMware, Citrix). • Strong communication skills, with the ability to document processes and communicate effectively with technical and non-technical stakeholders • Must have Knowledge of monitoring tools (e.g., Coralogix, NewRelic, LogicMonitor). • Experience in handling DNS Setup, mail server /mail flow • Experience in any hardware management tool (Cisco UCS, Dell PowerEdge MX- preferably) Good to have: • Basic knowledge of AWS • Any one of the Scripting languages Bash/PowerShell/Python • Basic understanding of automation tools • Good to have familiarity with hybrid cloud environments and experience integrating on-premises and cloud solutions Work Timings: On-call shift: 7am to 3pm, 12pm to 8/9pm, working on Sundays on rotation basis, comp off given with on-call + weekend allowances. Benefits at Planview At Planview, you’ll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy: • Unplugged Days: 4 company-wide paid days off per year to recharge and relax. • Generous PTO offerings (region dependent). • Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support. • Paid time to volunteer through Planview’s Force for Good Week. • Employee Referral bonus program. • Weekly office lunches for hybrid team members and social events. • Flexible work hours/environment. Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you! Diversity, Equity and Inclusion at Planview As part of our efforts to build a workforce with diverse talent, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience. Reasonable accommodations for the interview process can be requested by emailing recruitment@planview.com.