Client Service Officer: IES (X6 Posts)

Full job description

Centre: Vryburg- Ref No. HR4/4/03/ Ref No. HR4/4/03/07(X1 Post) Labour Centre: Lichtenburg- Ref No. HR4/4/03/08 (X1 Post)

Labour Centre: Potchefstroom- Ref No. HR4/4/03/09 (X1 Post) Labour Centre: Klerksdorp- Ref No. HR4/4/03/10 (X1 Post) Labour Centre: Rustenburg-Ref No. HR4/4/03/11 (X1 Post) Labour Centre: Mogwase Ref No. HR4/4/03/12 (X1 Post)

REQUIREMENTS: Matriculation/ Grade 12 Knowledge: Public Service Act. Public Service Regulations. All relevant Labour Legislation Regulations. Related ILO Conventions. Knowledge of the department policies, Procedure and guidelines. Customer Service (Batho Pele principles) Skills: Computer Literacy. Business Writing Skills. Listening skills. Communication. Telephone etiquette and Basic Interpersonal skills.

DUTIES: Render services at help desk as the first point of entry within the registration services(daily). Resolve all complaints on all labour legislation received from clients within the scope and dictates of the IES SOP (Daily). Render general administrative duties and participate in advocacy sessions as and when required.

ENQUIRIES: Mr. S.S. SHONGWE Tel: (018) 387 8100

APPLICATIONS: Chief Director: Provincial Operations: Private Bag X2040, Mmabatho, 2735 or hand deliver at: Provident House, University Drive, Mmabatho. or Email: Jobs-NW1@LABOUR.gov.za

DEPARTMENT OF EMPLOYMENT AND LABOUR

It is the Department's intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE: 14 May 2025 at 16:00 (walk-in) and 00:00 midnight (online)

Industries: Government Administration

Function: Others