Call Center Agent

Job Description Roles & Responsibilities Voice process: handle inbound and outbound calls Chat process: Handle customer's requirements via chats and emails. Desired Candidate Profile Candidate with BPO Backgrounds or international BPO is required Minimum 1 year call center/contact center experience. Chinese and English speaking is must Must have experience working on the basis of KPIs Candidates that have taken IELTS exam prior is preferred. Employment Type Full Time