Alumni Program Assistant

DUTIES AND RESPONSIBILITIES

1. Alumni Communications & Engagement

Calendar Management: Maintain an accurate and up-to-date online community calendar to support alumni engagement initiatives.

Email & Messaging Management: Oversee the alumni@ email account and alumni message groups, ensuring prompt responses and appropriate follow-ups in consultation with the Alumni Program Consultant.

Social Media Management:

Manage existing alumni social media platforms and groups, including approving membership requests and increasing engagement.

Monitor engagement metrics and respond to interactions on Facebook, Instagram, WhatsApp, and other relevant platforms.

Dragon News & Mailing Lists: Support the development of segmented mailings and targeted engagement lists for alumni communications.

Alumni Portal Management:

Assist in implementing and maintaining the JIS Community Portal (Toucan Tech).

Manage membership requests, verify alumni identity, and report on engagement metrics.

Alumni Merchandise & Gifts

Manage inventory, budgeting, purchasing, vendor relations, and distribution of alumni-branded merchandise.

Coordinate the distribution of gifts for official JIS events and alumni-led gatherings

Industries: Education

Function: Others