Administration Coordinator

Full job description

Job Purpose: At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always ‘Fly Better.’ As one of the most recognised and admired brands globally, we’re driven by innovation and excellence. Join us as a Administration Coordinator and experience a fast-paced, multicultural environment where your ideas and expertise will help shape the future of aviation. Here, you’ll grow alongside professionals from diverse backgrounds, contributing to our shared success and making your mark on a global stage.

As an Administration Coordinator, you will plan and execute the administration function related to leave distribution, manpower resource deployment and stores planning and management for the Department in accordance with Company/ Departmental regulations, to ensure optimum utilisation of resources to cover the 24 hrs shift operations whilst maintaining an effective quality service delivery, in adherence with the SOP. Maintain adequate stationery, a regular contact with Customs for unclaimed bags and ensure all equipment are functional for a smooth operation.

In this role, you will:

Monitor the daily schedule of the Department Head/ Skywards Leadership Team and furnish required information/documentation for meetings/appointments, by co-ordinating with sources within and outside the Department.

Provide other secretarial services to the Department Head/ Skywards Leadership Team on a timely and efficient basis.

Be fully conversant with the activities of the organisation to liaise effectively and in a professional manner with senior executives and external contacts on behalf of the Department Head/ Skywards Leadership Team.

Screen incoming mails and telephone calls, action responses, re-direct correspondence and collate to the appropriate person obtaining additional information where necessary.

Assist Skywards Administration Officer Supervise the Department's attendance records, overtime claims, duty travel claims and validate such claims are prepared within financial guidelines and relevant company policy.

Assist Skywards Administration Officer by verifying authenticity of claims ensuring figures are accurately recorded and in analysis the department cost report to ensure necessary budgetary control.

Assist Skywards Administration Officer in, execution and project management of all departmental engagement initiatives like staff events and celebrations.

Assist Skywards Administration Officer to handle high profile member requests pertaining to Skywards and any Skywards related complaints received from the executive team and high-profile members.

Qualifications & Experience: To be considered for this role, you must meet the below requirements:

3+ years experience in Administration

12 Years schooling or equivalent

Experience in an administration environment, preferably in a similar capacity

Proficient on MS packages, Company systems (TER/ROS) & Resource Management Systems

Salary & Benefits: Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more.

Industries: Airlines/Aviation

Function: Admin and Back office